Manage Email Notifications and View Your Email History

We send emails for everything important on your account: new invoices, payment confirmations, reminders, service set-up details, domain notices and support replies. This guide explains which emails you’ll get, how to choose who receives them, and how to find a copy of any email in your client area if it never reached your inbox.

What we email you about

Choose which emails you receive

1. Log in at app.fimurohost.com.
2. Open the account menu at the top right of the client area (it shows your name, for example Hello, Rahim!) and choose Account Details.
3. If an Email Preferences section is shown, tick or untick the types of email the account should receive.
4. Click Save Changes.

Some messages, such as password resets and security notices, are always sent. Marketing emails are controlled separately by the news and offers option on the same page.

Our advice: keep Invoice, Product and Domain emails switched on. Turning them off doesn’t stop invoices becoming due or domains expiring; you just won’t be warned.

Send emails to someone else as well

If your accountant should get invoices, or a colleague should see domain notices, add them under account menu → Contacts and tick the email types they should receive. They get their own copy without needing a login.

View your Email History

1. Open the account menu and choose Email History.
2. You’ll see a list of every email sent to your account, with the date and subject, newest first.
3. Click an email (or its View button) to open a copy exactly as it was sent, including links such as the invoice link.

Email History is also the easiest way to check whether an email claiming to be from FimuroHost is genuine. If a message about an invoice or domain isn’t listed there, treat it with suspicion.

Not receiving our emails?

1. Check Email History first. If the email is listed, we sent it and the problem is on the receiving side.
2. Look in Spam/Junk and, in Gmail, the Promotions and Updates tabs. Mark our emails as “Not spam” so future ones arrive in your inbox.
3. Add our address to your contacts or safe senders list. Use the sender shown on an email in Email History.
4. Check your login email is correct under Your Profile. A single typo means nothing arrives.
5. Check filters or forwarding rules in your mailbox that might move or delete messages.
6. Is your email hosted on the service that is overdue? If your address uses your own domain and that hosting is suspended, you won’t receive anything. Use an independent address such as Gmail for your account, or add one as a contact.

FAQ

Can you resend an email?

You can open and read any past email in Email History. If you need a welcome email or invoice sent again, for example to forward it to someone, open a ticket and tell us which one.

How long are emails kept in Email History?

Past emails normally remain available there, but download anything you need for your records, such as invoice PDFs from Billing → My Invoices.

Need help?

If anything here doesn't match what you see, or you get stuck, open a support ticket from your client area or message us on WhatsApp at 01818160926. We're happy to help.