The FimuroHost client area at app.fimurohost.com is where you manage your account, services and billing. This tour explains what you will find on each page so you can get things done quickly. Menu names below are the ones currently used; if an item mentioned here isn’t visible on your account, it simply isn’t enabled for it.
The dashboard (home page)
After you log in you land on the dashboard. At the top you will see counters for your Services, Domains, Tickets and Invoices; click any of them to jump to that list. Below, panels highlight things that need your attention, such as:
- unpaid or overdue invoices, with a button to pay them;
- domains that are about to expire;
- your most recent support tickets and whether we have replied;
- your active products and services, with shortcuts to manage them.
If a coloured banner appears at the top (for example, asking you to verify your email address or telling you an invoice is overdue), deal with it first.
The main menu
| Menu | What you’ll find |
|---|---|
| Services | My Services (your hosting plans and VPS servers), Order New Services, View Available Addons and, if offered for your products, an option to renew services early. |
| Domains | My Domains, Renew Domains, Register a New Domain, Transfer Domains to Us and Domain Search. |
| Billing | My Invoices, My Quotes, Mass Payment (pay several invoices at once) and Add Funds (account credit). |
| Support | Tickets (your ticket history) plus any announcements or status pages we publish. |
| Open Ticket | A shortcut to submitticket.php to contact our team. |
| Affiliates | Activate and track your affiliate account, if you join the programme. |
The account menu
Click your name at the top right to open the account menu. It usually contains:
- Account Details / Your Profile – your name, company, address, phone and email preferences.
- User Management – invite other people to log in to this account with limited permissions.
- Contacts – extra people who should receive certain emails (for example, your accountant for invoices).
- Payment Methods – shown only if a saved payment method is supported for your account.
- Email History – copies of every email we have sent you.
- Change Password and Security Settings (two-factor authentication, if available).
- Switch Account – appears if you have access to more than one client account.
- Logout.
Inside a service
Go to Services → My Services and click a plan to open its page. There you will see its status (Active, Pending, Suspended and so on), the registration date, next due date, billing cycle and recurring amount. For Cloud, WordPress and Windows hosting, the Login to Control Panel button opens StackCP for that website without a second password. The side menu has actions such as Upgrade/Downgrade and Request Cancellation.
Inside a domain
Under Domains → My Domains, click a domain (or the spanner/manage icon) to see its expiry date and auto-renew status, and to manage nameservers, registrar lock, contact information and privacy where the extension supports it.
Where do I…?
| I want to… | Go to |
|---|---|
| Pay a bill | Billing → My Invoices → click the invoice |
| Get into my hosting control panel | Services → My Services → select the plan → Login to Control Panel |
| Change nameservers | Domains → My Domains → select the domain → Nameservers |
| Top up my balance | Billing → Add Funds |
| Change my plan | Services → My Services → select the plan → Upgrade/Downgrade |
| Stop a service | Services → My Services → select it → Request Cancellation |
| Find an old email from you | Account menu → Email History |
| Ask for help | Open Ticket, or WhatsApp 01818160926 |
Tips
- Bookmark
app.fimurohost.comand always reach the client area by typing it or using your bookmark, not by clicking links in unexpected emails. - The client area works on phones too; the menu collapses into the ☰ button at the top.
- If a page looks wrong or a button does nothing, refresh the page, try a private browser window, or log out and back in.
Need help?
If anything here doesn't match what you see, or you get stuck, open a support ticket from your client area or message us on WhatsApp at 01818160926. We're happy to help.
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Written by
FimuroHost Team
Technical Writer