EPS is a Bangladeshi online payment gateway that lets you pay your FimuroHost invoice in Taka using a debit or credit card, bKash, Nagad or Rocket. You choose EPS on the invoice, complete the payment on the secure EPS page, and are sent back to your invoice, which is marked paid automatically.
Before you start
- Your invoice should be in BDT. EPS appears in the payment dropdown when it is available for the invoice. If your account is in another currency and you want to pay in Taka, contact us first.
- Wallets: have your registered wallet number and PIN ready, and make sure the wallet has enough balance and that the payment is within your daily and monthly limits.
- Cards: your card must be enabled for online (e-commerce) payments. Many banks require you to switch this on in their app or by calling them.
- Use a stable internet connection and keep your phone nearby to receive the OTP.
Step by step
- Log in at app.fimurohost.com, go to Billing → My Invoices and open the unpaid invoice.
- In the payment method dropdown, select EPS. The page refreshes.
- Click Pay Now. You are redirected to the EPS payment page, which shows the amount in Taka.
- Choose how to pay:
- bKash, Nagad or Rocket: select the wallet, enter your wallet number, then enter the verification code (OTP) sent by SMS and your wallet PIN on the wallet’s own screen.
- Card: enter the card number, expiry date, cardholder name and CVV, then complete your bank’s security check (usually an OTP sent to your phone).
- Confirm the payment. Don’t press Back, refresh or close the browser while it is processing.
- After success you are returned to your FimuroHost invoice, which should now show Paid. A confirmation email follows.
After you pay
- A paid new order is activated: most hosting is set up automatically within minutes, domains within minutes to a few hours, and VPS servers can take longer.
- A paid renewal extends the service’s next due date, and a suspended service is unsuspended automatically.
- Keep the SMS or app receipt with the transaction ID until the invoice shows Paid.
Common problems
| Problem | What to do |
|---|---|
| Card declined | Check that online/e-commerce use is enabled for the card and that you have enough limit. Ask your bank if it keeps failing, or try a wallet instead. |
| OTP didn’t arrive | Wait a minute and use the resend option. Check the phone number registered with your bank or wallet. Don’t start several payments at once. |
| “Insufficient balance” or limit exceeded | Top up the wallet, or pay part with account credit if you have some, or use another wallet or card. |
| Money deducted but invoice still unpaid | Wait 10–15 minutes and refresh the invoice. If it is still unpaid, don’t pay again: open a ticket with the invoice number, time, amount and transaction ID. |
| Payment page timed out | Go back to the invoice from the client area and start again. If money left your account, follow the row above. |
| EPS isn’t in the dropdown | The invoice may be in USD or INR. Choose another method shown or contact us. |
Tips
- Any charge added by your wallet or bank is shown before you confirm. Check the final amount on the payment screen.
- If your wallet or bank shows the payment as failed, the money is normally returned by them automatically; check with your wallet or bank if it doesn’t appear.
- To pay several invoices with one transaction, use Billing → Mass Payment first, then pay the combined invoice with EPS.
Never share an OTP, PIN or password with anyone, including anyone who says they are from FimuroHost. We will never ask for them. Enter them only on your bank’s, wallet’s or the payment gateway’s own page or app.
Need help?
If anything here doesn't match what you see, or you get stuck, open a support ticket from your client area or message us on WhatsApp at 01818160926. We're happy to help.
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Written by
FimuroHost Team
Technical Writer