After you change nameservers or DNS records, the update spreads across the internet gradually. During that time some people see the old server and some see the new one. Here is how to check what your computer sees.
Step 1: Find your hosting IP address
Open StackCP for your site (client area > Services > your plan > Login to Control Panel / StackCP). The IP address is shown in the account information panel on the right.
Step 2: Look up your domain
Open Command Prompt on Windows or Terminal on macOS or Linux and run:
ping yourdomain.com ping www.yourdomain.com
Test both versions separately: each record is cached on its own, so one can update before the other. Press Ctrl+C to stop ping on macOS or Linux.
If ping is blocked on your network, these commands show the address without sending pings:
nslookup yourdomain.com dig +short yourdomain.com
Step 3: Compare
- The IP matches the one in StackCP: DNS has propagated for you.
- A different IP: the change has not reached you yet. This is normal if you recently created the hosting package, changed DNS records, or updated your nameservers.
Tips
- Nameserver changes usually take a few hours but can take up to 24 hours or more.
- Clear your local DNS cache (
ipconfig /flushdnson Windows) and try a private browser window. - To see results from many locations at once, use an online DNS propagation checker.
- Want to test the site before propagation finishes? Use the temporary
stackstaging.compreview address or edit your hosts file.
Need help?
If anything here does not work as described, our team is happy to take a look. Open a support ticket from your client area or message us on WhatsApp at 01818160926.
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Written by
FimuroHost Team
Technical Writer